Shipping & Delivery

How is my order shipped?

All orders are shipped via DHL Express, and sometimes we collaborate with FedEx, thus we can assure you that the product will be delivered to your doorstep with ease.

How long does it need to deliver the order?

The shipment will reach your doorstep within a maximum period of 6 days, but rest assured that most of our shipments reach our customers in all parts of the Gulf within 3 business days.

What are the shipping costs?

FREE. We provide you with free shipping via DHL Express for a unique shipping experience.

What will happen to the shipment if I am not at home?

DHL Express will deliver the shipment to your doorstep 3 times until you receive it. If they cannot reach you, they will place the shipment at a nearby pickup point and leave a notification for you to go and pick it up yourself.

How can I track my shipment?

When your order is shipped, we will immediately send you a message containing the tracking code. By clicking on the link provided in the email, you will be able to know when your shipment is due to arrive. If you do not receive this email, please contact us through the contact page or use the chat button on our site to communicate with the support team.

Do you deliver all over the world?

Yes, through DHL Express we can reach our customers everywhere around the world. In some countries, there may be additional shipping costs, so be sure to contact our team if you want to order from outside the Gulf region.

How to contact the support team to ask a question?

Do not hesitate to contact us if you have additional questions via our email or through our contact us page below at info@vougedemoi.com.

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