Shipping & Delivery

Within a maximum period of 10 to 15 working days.

Regarding certain products, such as accessories, the website may display availability information at the time of your order placement. However, by the time the order is processed, the available stock might have been completely sold out. In such cases, you will be notified of the available alternatives

FREE. We provide you with free shipping via DHL Express for a unique shipping experience.

Please note: Our website reserves the right to impose a return fee if the order is refused at the delivery address provided to us on the confirmed delivery date.

DHL Express will deliver the shipment to your doorstep 3 times until you receive it. If they cannot reach you, they will place the shipment at a nearby pickup point and leave a notification for you to go and pick it up yourself.

Please note that there may be delays in order delivery during the following times: sales days, discount seasons, and official holidays in the country where the order is to be delivered. During these times, Vougedemoi cannot commit to delivering orders within a specified time frame.

When your order is shipped, we will immediately send you a message containing the tracking code. By clicking on the link provided in the email, you will be able to know when your shipment is due to arrive. If you do not receive this email, please contact us through the contact page or use the chat button on our site to communicate with the support team.

Yes, through DHL Express we can reach our customers everywhere around the world. In some countries, there may be additional shipping costs, so be sure to contact our team if you want to order from outside the Gulf region.

Do not hesitate to contact us if you have additional questions via our email or through our contact us page below at info@vougedemoi.com.